About us
Two patients in every consultation
Who we are, how we work and why this clinic is set up the way it is.
How we got here
Listen
What you have noticed, because you know them best.
Examine
Gently, thoroughly, narrated as we go.
Discuss
Findings, options and costs, decided together.
Treat and follow up
Care given, and a call the next day to check.
Two patients in every consultation
Every appointment has two patients: the animal on the table and the human holding the lead. Good veterinary medicine treats both, which means gentle, fear-reducing handling for one, and plain words, real options and honest prices for the other.
Estimates come before treatment, options come in ranges rather than ultimatums, and when the kindest option is the hardest one, we say it gently and give you time.
What matters to us
- Fear-free handling
- Estimate first
- Options, not ultimatums
- Honest endings
Around here
“Replace this with something a real customer said. Specific praise reads better than a general compliment, so keep whatever detail they gave you.
Send us a message
Use the details below, or send a message and someone will come back to you. Tell us a little about what you need so the reply is useful.
- Your phone number
- Your email address
- Your street address
What happens next
- We read every message ourselves
- You get a reply within one working day
- If we are not the right fit, we will say so